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Billing Policies

The Zivian Health Billing and Invoicing FAQs

When does billing start? 

BIlling will begin once both you and your physician collaborator have signed the Collaborative Agreement. In some states, there are additional steps to complete before your collaboration will be considered active. Please, note that billing may be delayed if working with an enterprise that requires additional steps in its process 


What are the invoicing and billing dates? 

Zivian Health will issue all invoices on the 1st of each month for that current month’s services. If you have a valid payment method on file, the provider will be automatically enrolled in autopay.


What is my deadline for paying? 

Zivian’s terms are due upon receipt of the invoice. The deadline for payment is the 1st of the month. 


Why does my bill have a prorated amount? 

Your first invoice may also contain a prorated amount for the current month based upon the signing date of the Collaborative Agreement.